The Qantas Centre of Service Excellence in Sydney is a $10 million investment in service excellence. The state-of-the-art space provides people with an experiential environment for learning, collaboration and interaction.

The Centre sets the scene for all levels of events, from conferences to cocktail events and gala dinners.

The interactive Customer Experience Zones are designed to allow guests to live and breathe the Qantas brand and bring the customer end-to-end journey to life.

As well as being a training centre, the facility is also used for showcasing the Qantas product through events and functions.

There are a variety of spaces available at CoSE including:

Piazza. 

The unique design of this space is ideal for product launches, cocktails, gala dinners and  presentations. Cutomer experience zones offer a inspiring break out option for conferences.

Mezzanine room. 

  If you need a private Boardroom with presentation facilities then this Mezzanine level space will appeal

Theatrette.

Acoustically designed room with tier seating is perfect for use as a small auditorium for groups of up to 132

Wine and Epicurean rooms.

These rooms facilitate our cabin crew sommelier training and fine dinning training.

At Qantas we have a team of sommelier who are able to conduct wine training and food matching classes.

In the Wine and Epicurean rooms we have projection and audio capabilities.

The Centre offers a wide range of services through in-house partner companies to ensure your event is exceptional.

It is our objective to enable passionate key customers to utilise the Qantas Centre of Service Excellence to host their next function, conference or event in our state of the art facility.

 

Close to Accommodation
Close to Public transport
Parking
Room available & capacity 
NameBanquetClassroomCocktailsTheatreCabaretBoardroom
Central Piazza and Experiential Zones
300
300
600
300
Auditorium
140
Epicurean and Wine Rooms
50
50
80
50
Mezzanine Room
50
40
Image and Presentation Rooms
20
Training Classrooms
60
Central Piazza and Experiential Zones
20
50
20
Auditorium
50
Epicurean and Wine Rooms
10
10
10
10

Key

  • Banquet
  • Classroom
  • Cocktails
  • Theatre
  • Cabaret
  • Boardroom